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Degraded

Shopify Management Unavailable

Sep 9, 2025 at 1:55pm UTC
Affected services
Manager
Shopify Connector

Resolved
Sep 9, 2025 at 3:08pm UTC

This issue is now resolved.

Our team will continue to monitor to ensure the issue remains resolved.

Updated
Sep 9, 2025 at 2:42pm UTC

Our engineering team has identified the issue affecting Cloudshelf Manager access via Shopify and has developed a fix. We are currently conducting testing to ensure the solution resolves the problem without introducing any additional issues.

The fix will be deployed once testing is successfully completed.

Direct access to the Manager continues to remain fully operational and unaffected.

Created
Sep 9, 2025 at 1:55pm UTC

The Cloudshelf Manager is currently unavailable when accessed through Shopify. Direct access to the Manager remains fully operational and unaffected.

Our engineering team is actively investigating the root cause of this issue. We will provide updates as more information becomes available.