Maintenance
Platform Maintenance
Resolved Nov 06, 2025 at 07:55am UTC
During today's scheduled maintenance window, we successfully completed the initial phase of our database infrastructure upgrade. However, we need additional time to complete the remaining steps and ensure a smooth transition.
To maintain our service quality standards, we'll continue the upgrade during tomorrow's maintenance window to finish the implementation.
What happened today:
We've made significant progress on the infrastructure upgrade, but the complexity of the migration requires mor...
1 previous update
Platform Maintenance
Resolved Nov 07, 2025 at 06:00am UTC
** This work is a continuation of the work planned for 6th November **
We will be performing a major database server upgrade to improve performance and security. During this time, you may experience service interruptions, slow response times, or complete unavailability of our platform.
What to expect:
- In-store experiences that are already running should remain online and largely operational
- Payment methods that do not redirect to a QR code may be unavailable
- Sessions may not be reco...