Previous incidents

May 2026
No incidents reported
April 2026
Apr 08, 2026
1 incident

Issue Identified

Degraded

Resolved Apr 8, 2026 at 7:24pm UTC

A fix has been deployed and we are already seeing the platform stabilise. All retailer product syncs are expected to fully catch up over the next few hours. This issue is now marked as resolved. Should any further issues arise, we will reopen this incident and provide updates accordingly. Thank you for your patience.

2 previous updates
March 2026
Mar 27, 2026
1 incident

Ingest API is down

Downtime

Resolved Mar 27, 2026 at 11:35am UTC

Ingest API recovered.

1 previous update
Mar 14, 2026
1 incident

Corporate Website is down

Downtime

Resolved Mar 14, 2026 at 3:24pm UTC

Corporate Website recovered.

1 previous update